Parts are readily available for all affected vehicles. If you encounter any parts availability issues, please contact MMNA directly at 888-648-7820. Raider vehicles still affected by the driver side airbag inflator must have the recall completed immediately for FREE, to avoid risk of serious injury or death. Please contact your local Mitsubishi dealership immediately to schedule an appointment to have the airbag inflator replaced for FREE and to ensure that they have the necessary part on-hand to complete the recall. For 2004 – 2007 Lancer, the dealership will replace the passenger side frontal airbag inflator with a different inflator for FREE. The time needed for the repair is approximately 2 hours. For 2006 – 2009 Raider, the dealership will replace the driver and/or passenger side frontal airbag inflator with a different inflator for FREE. The time needed for the driver side airbag inflator repair is approximately 1 hour. The time needed for the passenger side airbag inflator repair is approximately 2 hours. For 2012, 2014, 2016, and 2007 i-MiEV, the dealership will replace the passenger side frontal airbag inflator with a new airbag module for FREE. The time needed for this repair is approximately 30 minutes. The dealer may need your vehicle longer than the estimated repair times, but every effort will be made to minimize your inconvenience, including providing you with a loaner/rental vehicle while the repair is being performed. You do not need to present any Safety Recall notification to have the Safety Recall remedy performed. All authorized Mitsubishi Motors dealers can electronically confirm your vehicle’s inclusion in the Safety Recall, and perform the repair for FREE. You may want to present a copy of the Safety Recall notification when visiting your Mitsubishi dealership to help ensure faster assistance. To reduce your inconvenience, loaner/rental vehicles are provided at no cost to you while the recall is being performed. With the exception of certain 2004 – 2006 Lancer/Lancer Sportback/Lancer Evolution vehicles that have had a like-for-like repair completed before May 2018, all repairs are considered “permanent.” 2004 – 2006 Lancer/Lancer Sportback/Lancer Evolution vehicles that have had a like-for-like repair completed before May 2018 would need to return to a Mitsubishi dealer to have the “permanent” airbag inflator installed. Please visit https://www.mitsubishicars.com/owners/service?q=recallinfo to check if you need return to a Mitsubishi dealer for a “permanent” repair. If you have already encountered a problem with the affected air bag inflator and had it replaced as a result of this specific condition and have paid for the repair, you may send your original repair order or invoice and original receipt/proof of payment to the following address for reimbursem*nt: MMNA Customer Relations You may contact Mitsubishi Customer Relations by visiting us online at www.mitsubishicars.com and selecting Contact at the bottom of the page. You may also contact Customer Relations by phone at (888) 648-7820, Monday – Friday, 7AM- 4PM, Central Time. Mitsubishi Motors Sales Caribbean (MMSC): 787-251-8715. Hours: Monday – Friday 8 a.m. to 5 p.m. (Eastern Time) Guam Autospot: 671-478-2886 Triple J Motors Service Operations Department: 670-234-7133 To check if your Mitsubishi Lancer, Raider, or i-MiEV is affected by this recall or any other outstanding recall, please click on this link: https://www.mitsubishicars.com/owners/service?q=recallinfo and simply type in your Vehicle Identification Number (VIN). Mitsubishi utilizes the services of an industry provider who obtains mailing information for Safety Recalls and Service Campaigns based upon each state’s Department of Motor Vehicles (DMV) registration or title information for the vehicle. It is important to keep both your registration and title ownership and address information updated with your corresponding state’s DMV. If you lease your vehicle, the lessor appears as the owner of your vehicle, and will receive the Safety Recall notification. To comply with federal regulations, it is the responsibility of the lessor to forward a copy of the notice to the lessee within 10 days of receipt. If your current mailing address is different from your vehicle registration and title address, please contact us directly at 888-648-7820 to update your contact information. All known affected owners have been notified via First-Class mail. On some occasions, more than one First-Class letters have been mailed. Many owners are also being notified via phone calls, SMS texts, emails, and postcards. MMNA also has a dedicated toll-free phone number established solely for Takata recalls. Additionally, MMNA is or will be engaging in several activities to find and repair affected vehicles: Mitsubishi Motors cares about your safety. Please share your contact information with us so we can help you get your vehicle repaired at no cost to you Mitsubishi Motors North America, Inc., (MMNA) is responsible for all research and development, marketing, and sales for Mitsubishi Motors in the United States. MMNA sells sedans and crossovers/SUVs through a network of approximately 360 dealers. MMNA is leading the way in the development of highly efficient, affordably priced new gasoline-powered automobiles while using its industry-leading knowledge in battery electric vehicles to develop future EV and PHEV models. Mitsubishi has been producing cars for over 100 years.Are parts available?
Is my vehicle safe to drive?
The passenger side frontal air bag is designed to inflate only in certain moderate to severe crashes, and this condition will not cause the air bag to activate when it should not. To reduce the risk of injury, do not allow occupants to sit in the front passenger seat until the recall has been completed.What will the dealership do exactly?
Do I need to show the Safety Recall notification in order to have the recall performed?
What if I’m too far from a Mitsubishi dealer?
If you require further accommodations, please contact Mitsubishi Customer Relations by phone at (888) 648-7820, Monday – Friday, 7AM-4PM, Central Time, to discuss alternative options.Are the repairs considered “permanent”?
What should I do if I already replaced the frontal air bag inflator for this condition and paid for repairs?
P.O. Box 689040
Franklin, TN 37069
Who should I contact if I have additional questions or concerns?
USA
Puerto Rico
Guam
Saipan
Does my vehicle have other open recalls?
How does Mitsubishi obtain my mailing address?
What is MMNA doing to inform owners of the recall?
Activity Timeframe Details Grassroots Blitz June 2018 Media event in the San Fernando valley. Language Segmentation July 2018 Mailers with Vietnamese and Chinese translations. Dealer Engagement July 2018 Incentivize dealers for local outreach and prioritization of recall completion. Joint Tribal Nation Letter Summer 2018 Industry effort to increase awareness of Takata recalls in Native American Reservations. NAPS Summer 2018 Industry effort to increase awareness of Takata recalls through series of editorial stories. In-Commercial Transit Data Program Summer 2018 Monitor major automobile sale websites to identify vehicles that are in transit between owners and attempt to facilitate recall completion. Aftermarket Repair Bounty Fall 2018 Incentives for independent repair facilities’ facilitation of recall completion. Mobile Repair Fall 2018 Mobile repair in certain geographical areas. Owners’ Data Refresh Ongoing Capture recent vehicle ownership changes. Canvass Summer 2019
If you would like MMNA to attend your local community events to talk about the dangers of airbag inflator explosions and the importance of completing the airbag recalls, please contact us at servicesupport@mmsa.com.About Mitsubishi Motors North America, Inc. Encuentra los concesionarios de
FAQs
What is the recall on Mitsubishi engines? ›
Mitsubishi Recalls 2022 Outlander over Fuel Pump
The commutator and wires inside the fuel pump may be fused incorrectly, potentially causing the fuel pump to fail. Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Does my vehicle have other open recalls? To check if your Mitsubishi Lancer, Raider, or i-MiEV is affected by this recall or any other outstanding recall, please click on this link: https://www.mitsubishicars.com/owners/service?q=recallinfo and simply type in your Vehicle Identification Number (VIN).
What is the Mitsubishi recall scandal? ›It was revealed that Mitsubishi Fuso had produced 2,800 brand new cars without certification, and 2,000 of them had defects and needed to be recalled. Mitsubishi Fuso reported another 41 defects, and they finished their inspection.
How do you check if your car is on a recall list? ›The National Highway Transportation Administration has an individual vehicle identification number (VIN) look up tool. Go to nhtsa.gov/recalls to see if your vehicle has an open recall.
Is there a recall on my engine? ›Check for Recalls
Visit NHTSA.gov/recalls. Select your state. Enter your vehicle's license plate number. Search to find out if your vehicle is subject to an open safety recall.
With that said, The Mitsubishi Outlander can last between 200,000 to 300,000 miles if it's well-maintained.
How do I get notified of recalls? ›Recalls.gov Subscription List Sign-Up. Be among the first to receive new recalls and safety information electronically. Enroll in this free service by signing up for direct notification of recalls from the U.S. Consumer Product Safety Commission, the Food & Drug Administration and the U.S. Department of Agriculture.
Do car recalls expire? ›Do car recalls expire? No. Automotive safety recalls do not expire. According to Edmunds, “vehicle recalls do not have an expiration date.” However, it can be challenging to schedule a repair if the manufacturer goes out of business or discontinues the part.
What is the recall on Mitsubishi ECU? ›(MMNA) is recalling certain 2019-2022 Outlander Sport vehicles equipped with continuously variable transmissions and mechanical key ignition systems. A software error in the transmission control unit (CVT-ECU) may incorrectly reduce the transmission gear ratio at high speeds, which can result in an engine stall.
Why is Mitsubishi not popular in the US? ›An additional factor spurring Mitsubishi's downfall may have been that the automaker vainly tried to compete model for model against Toyota, Nissan and Honda. Mitsubishi simply did not have the resources to keep up. The stacked graph below shows how the automaker was a marginal player even at its peak.
What is the Mitsubishi Motors controversy? ›
Mitsubishi first admitted to mishandling the fuel economy tests for 625,000 cars sold in Japan, but soon after revealed it has been misconducting fuel economy tests on its cars for 25 years. There's no estimate on how many models are affected, but the scandal has wiped around 50 per cent of Mitsubishi's market value.
What happens if I missed a recall on my car? ›If you received your recall notice late, that is not your fault. Your personal injury lawyer can intervene and demand that an authorized dealer fix your car, truck, or SUV as required by the recent recall. If you knew about the safety recall but waited too long to get the repairs, you may have no choice but to pay.
Do you get a new car if there is a recall? ›In some extremely rare cases, an automaker may buy back or replace your entire vehicle. However, this usually happens only if there is a defect that cannot be repaired. In any case, you are entitled to a free rental car if the repairs are expected to take long.
What is the recall on the 2017 Mitsubishi Outlander engine? ›Summary: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2015-2017 Outlander, 2015-2016 Lancer and Outlander Sport, and 2015 Lancer Evolution vehicles. These vehicles may have defective relays that can result in an engine stall, reduced engine power or the engine overheating.
What is the class action lawsuit against Mitsubishi? ›Class Action Against Mitsubishi for Allegedly Defective Batteries in Outlander PHEVs. Along with co-counsel, Shub & Johns Partner Jonathan Shub filed a class action lawsuit against Mitsubishi Motors after some consumers report of a potential defect with the battery equipped in 2023 Mitsubishi Outlander PHEV models.
What is the common problem of Mitsubishi? ›Many things, including malfunctioning sensors, faulty fuel pumps, defective ignition systems, and transmission or cooling system problems, may cause these failures. For Mitsubishi owners, in particular, these breakdowns are upsetting and alarming because they are unpredictable.
How reliable are Mitsubishi engines and transmissions? ›Key takeaways. Mitsubishi has a mixed reliability record, ranking in the bottom half among brands, but still offers competitive models like the Outlander. The brand achieves moderate scores in dependability and cost of ownership, with some models recognized for low 5-year costs.