HM Revenue & Customs (2024)

HM Revenue
& Customs

  • HMRC services: sign in or register
  • Self Assessment
  • PAYE for employers
  • Tax credits
  • National Insurance
  • Income Tax
  • VAT
  • Child Benefit
  • Paying HMRC
  • Tax agents and advisers

Featured

HMRC app speeds up student loan applications

Press release

Students encouraged to download HMRC app to speed up their student loan applications

HM Revenue & Customs (1)

Time to renew for tax credits customers

Press release

Tax credits customers are due to receive their renewal notice from 2 May.

HM Revenue & Customs (2)

Online voluntary National Insurance payments service launches

Press release

Find out if voluntary National Insurance contributions will boost your State Pension.

HM Revenue & Customs (3)

Don’t fall for tax avoidance - learn what it is and how to spot it.

HM Revenue & Customs (4)

HMRC Charter

Corporate report

This Charter explains what you can expect from us and what we expect from you.

HM Revenue & Customs (5)

Latest from HM Revenue & Customs

  • The Customs (Miscellaneous Amendments) (No. 2) Regulations 2024

    • Policy paper
  • HMRC email updates, videos and webinars for employing people

    • Guidance
  • Numbers of taxpayers and registered traders

See all latest documents

  • Get emails

What we do

We are the UK’s tax, payments and customs authority, and we have a vital purpose: we collect the money that pays for the UK’s public services and help families and individuals with targeted financial support.

We do this by being impartial and increasingly effective and efficient in our administration. We help the honest majority to get their tax right and make it hard for the dishonest minority to cheat the system.

HMRC is a non-ministerial department, supported by 2 agencies and public bodies.

Read more about what we do

Follow us

Documents

Services

  • HMRC online services: sign in or set up an account

  • Sign in to your childcare account

See all services

Guidance and regulation

  • Check when you can expect a reply from HMRC

    • Guidance
  • Download the HMRC app

    • Guidance

See all guidance and regulation

News and communications

  • Don’t lose out – extend Child Benefit for your 16 to 19 year old

    • Press release
  • Less than one month to go for exporters to move to the Customs Declaration Service

    • News story

See all news and communications

Research and statistics

  • HMRC tax receipts and National Insurance contributions for the UK

    • National Statistics
  • Asymmetries in international trade in goods statistics: UK measured against EU and non-EU partner countries, 2020 to 2022

    • Official Statistics

See all research and statistics

Policy papers and consultations

  • The Customs (Miscellaneous Amendments) (No. 2) Regulations 2024

    • Policy paper
  • Draft legislation: The Penalties for Failure to Pay Tax (Assessments) Regulations 2024

    • Open consultation

See all policy papers and consultations

Transparency and freedom of information releases

  • HMRC major projects: appointment letters for Senior Responsible Owners

    • Transparency data
  • Named tax avoidance schemes, promoters, enablers and suppliers

    • Corporate report

See all transparency and freedom of information releases

Our management

Jim Harra CB

First Permanent Secretary and Chief Executive

HM Revenue & Customs (7)

Angela MacDonald

Deputy Chief Executive and Second Permanent Secretary

HM Revenue & Customs (8)

Myrtle Lloyd

Director General Customer Services

HM Revenue & Customs (9)

Penny Ciniewicz

Director General Customer Compliance

HM Revenue & Customs (10)

Jonathan Athow

Director General Customer Strategy and Tax Design

HM Revenue & Customs (11)

Daljit Rehal

Chief Digital and Information Officer

HM Revenue & Customs (12)

Justin Holliday

Tax Assurance Commissioner, Chief Finance Officer

HM Revenue & Customs (13)

Alan Evans

General Counsel and Solicitor, Chief People Officer (interim)

HM Revenue & Customs (14)

Carol Bristow

Director General Borders and Trade

HM Revenue & Customs (15)

Contact HMRC

HMRC enquiries

Contact: HMRC enquiries

Find HMRC contact details and helpline opening hours.

Check when you can expect a reply from HMRC

Contact: Check when you can expect a reply from HMRC

Find out when you can expect to receive a reply from HMRC to a query or request you've made.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of Information requests

HMRC FoI Act Team
S1715
7th Floor
Central Mail Unit
Newcastle Upon Tyne
NE98 1ZZ
United Kingdom

Email

foi.request@hmrc.gov.uk

Corporate information

  • Our organisation chart
  • Accessible documents policy
  • Equality and diversity
  • Media enquiries
  • Modern slavery statement
  • Our governance
  • Research at HMRC
  • Statistics at HMRC

Jobs and contracts

  • Procurement at HMRC
  • Working for HMRC
  • Jobs

Read about the types of information we routinely publish in our Publication scheme. Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.

HM Revenue & Customs (2024)

FAQs

HM Revenue & Customs? ›

We are the UK's tax, payments and customs authority, and we have a vital purpose: we collect the money that pays for the UK's public services and help families and individuals with targeted financial support. We do this by being impartial and increasingly effective and efficient in our administration.

What does the HMRC do? ›

We are the UK's tax, payments and customs authority, and we have a vital purpose: we collect the money that pays for the UK's public services and help families and individuals with targeted financial support. We do this by being impartial and increasingly effective and efficient in our administration.

What is HMRC in the USA? ›

The HMRC is the British equivalent of the Internal Revenue Service (IRS) in the United States. The HMRC oversees the efficient collection of taxes and the transfer of funds to the Treasury so that revenue for public services is available.

Why would I get a letter from HM Revenue and customs? ›

Most of the time HMRC letters will be regarding a reminder or a general notice. Some letters will be regarding a simple mistake that you need to correct, others will be more serious and could have serious implications for your financial future.

How do I contact HMRC UK from abroad? ›

What is HMRC's phone number?
  1. Telephone: Tax: 0300 200 3300, Self Assessment 0300 200 3310.
  2. Textphone: Tax 0300 200 3319, Self Assessment 0300 200 3319.
  3. Outside UK: +44 135 535 9022.

Does HMRC ever call you? ›

HMRC contacts people via the phone, text message, letter and email. Often, it uses more than one way to get in touch. For example, HMRC may contact you with a letter first, after which it will follow up with an email. This provides an extra level of security.

What is HMRC looking for? ›

During an enquiry, HMRC ask you questions about your tax return. They may also ask to look at some of the documents you have used or will use to complete your tax return. HMRC have the right to ask to see information or documents that they reasonably require for the purpose of checking your tax position.

What does HMRC stand for in accounting? ›

Definition of HMRC

HMRC stands for His Majesty's Revenue and Customs. HMRC is responsible for the collection of taxes.

Why would the Department of Revenue come to my house? ›

However, there are circ*mstances in which the IRS will call or come to a home or business. These include when a taxpayer has an overdue tax bill, a delinquent (unfiled) tax return or has not made an employment tax deposit.

Why do US citizens pay taxes abroad? ›

Yes, U.S. citizens have to pay taxes on foreign income if they meet the filing thresholds, which are generally equivalent to the standard deduction for your filing status. You may wonder why U.S. citizens pay taxes on income earned abroad. U.S. taxes are based on citizenship, not country of residence.

Why would the Department of Revenue send you a letter? ›

We may send you a notice or letter if: You have a balance due. Your refund has changed. We have a question about your return.

What is the HMRC issue warning? ›

HMRC issues Tax Credits warning to 10,000 people before payments are 'stopped' HMRC has warned 730,000 people on Tax Credits they will receive their annual renewal pack through the post before June 19.

Does HMRC send emails? ›

HMRC will never send notifications of a tax rebate / refund by email. You can find examples of phishing emails and bogus contacts at Examples of HMRC related phishing emails, suspicious phone calls and texts Is the email about a tax refund?

Can HMRC chase you abroad? ›

We can use our debt enforcement powers to collect outstanding tax if you do not speak to us about how you will pay what you owe. If you are a resident outside the UK or have assets abroad, we can ask a foreign tax authority to collect the debt for us by using our international recovery agreements.

How do I know if I have HMRC moved abroad? ›

A P85 should be used to inform HMRC that you are leaving the United Kingdom. There is a self assessment criteria tool, which will help you work out if a tax return is required. If a tax return is not required, you will need to contact HMRC to advise them of this. This will prevent future tax returns being issued.

Do you pay UK tax if you are non-resident? ›

Non-residents only pay tax on their UK income - they do not pay UK tax on their foreign income. Residents normally pay UK tax on all their income, whether it's from the UK or abroad.

What functions of government does tax revenue support? ›

Taxes also fund programs and services that benefit only certain citizens, such as health, welfare, and social services; job training; schools; and parks. Article 1 of the United States Constitution grants the U.S. government the power to establish and collect taxes.

What is the HMRC debt? ›

Debts to His Majesty's Revenue and Customs (HMRC) are priority debts. These include Income Tax (PAYE), NI or VAT arrears. Deal with these as soon as possible. Not paying these debts can lead to court action or bailiffs.

How do HMRC communicate? ›

HMRC may contact you by letter, email or phone call. We may contact employees to discuss details of their current or previous employment. If we call you, we'll: tell you our enquiry is about the National Minimum Wage or National Living Wage.

What is the purpose of the tax department? ›

The mission of the CDTFA is to make life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services.

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