Capital One Review (2024)

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A full-service online bank with no monthly fees

By

Kevin Payne

Capital One Review (1)

Full Bio

Kevin Payne is a freelance writer specializing in credit cards, student loans, personal finance, and travel.

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Updated April 11, 2024

Reviewed by

Ebony Howard

Capital One Review (2)

Reviewed byEbony Howard

Full Bio

Ebony Howard is a certified public accountant and a QuickBooks ProAdvisor tax expert. She has been in the accounting, audit, and tax profession for more than 13 years, working with individuals and a variety of companies in the health care, banking, and accounting industries.

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Capital One Review (4)

Known for its extensive credit card offerings, Capital One purchased online bank ING Direct in 2012 and changed the name to Capital One. Since, then Capital One has grown into a full-service online bank, although there are limited branches in select U.S. states.

  • Pros & Cons
  • Company Overview

Pros & Cons

Pros

  • Competitive interest rates

  • Mobile banking options

  • No monthly maintenance fees

Cons

  • Savings rates are never the highest

  • Few local branches

Company Overview

  • Year Founded1994
  • Official Websitewww.capitalone.com
  • Banking Products OfferedSavings, checking, CDs, credit cards
  • Customer ServicePhone line: 1-877-383-4802

Table of Contents

Capital One Review

  • Pros Explained

  • Cons Explained

  • Best for

  • Bank Offerings

  • Other Products

  • Customer Service

  • How to Bank

  • Final Verdict

  • Methodology

Pros Explained

  • Competitive interest rates: Performance Savings account consistently offers a high annual percentage yield (APY).
  • Mobile banking options: The mobile app is one of the best in the banking world. On top of the typical mobile features, it also includes free credit score access and a card locking feature.
  • No monthly maintenance fees: There are no monthly maintenance fees for 360 Checking and Performance Savings accounts.

Cons Explained

  • Savings rates are never the highest: While Capital One 360 Performance Savings account has high rates, they are never the highest on the market.
  • Few local branches: Branches are few and far between.

Who Is Capital One Best for?

Capital One should appeal to consumers looking for a full-service, online bank. It may be a good fit for customers who want to:

  • Earn a competitive APY through an online savings account
  • Not pay monthly maintenance fees
  • Do the majority of their banking online
  • Access accounts and credit score from their phone

What Does Capital One Offer?

As a full-service online bank, Capital One offers:

  • Savings accounts
  • Checking accounts
  • CDs
  • Credit cards

Savings Accounts

360 Performance Savings

Performance Savings is Capital One 360's high-yield savings account. It yields a 4.25% APY, which is higher than what many online banks offer, but not the highest available. Interest is earned regardless of your balance.

Performance Savings accounts come with:

  • No minimum balance requirements
  • No monthly maintenance fees

Kids Savings Account

Parents who want to open a savings account for their children should check out Capital One's Kids Savings account. Perfect for kids of all ages, this account also has no monthly maintenance fees or minimum balance requirements. It yields a 2.50% APY.

As a custodial account, both parents and children can access a Kids Savings account, although transfers require logging in under the parent's account. Once a child turns 18, the account is automatically converted into a 360 Savings account.

Capital One 360 Savings Accounts
Account NameMin Opening DepositMonthly FeeAPY
360 Performance Savings$0$04.25%
Kids Saving$0$02.50%

Checking Accounts

360 Checking

Capital One 360 also has a tiered rate interest-bearing checking account—360 Checking—which currently earns a 0.10% APY for all tiers. Features include:

  • First checkbook free
  • No monthly maintenance fees
  • No minimum balance requirements
  • Capital One debit Mastercard
  • Access to over 70,000 fee-free Capital One and partner ATMs

MONEY Teen Checking

The bank's other checking account is geared toward teenagers, although children ages eight and up are eligible to open one. MONEY Teen Checking accounts come with debit card access, but no check-writing privileges. Both teens and parents can access the account. Parents can also track account activity through text alerts and email notifications.

When teens turn 18, they have the option to open a 360 Checking account and transfer the funds over from their MONEY account.

Capital One 360 Checking Accounts
Account NameMin Opening DepositMonthly FeeAPY
360 Checking$0$00.10%
MONEY Teen Checking$0$00.10%

CDs

360 CDs

CDs are available for a variety of terms ranging from six months to five years. Interest tops out at 4.80% APY, which is good compared to the best CD rates available right now. There is no minimum deposit required.

There is a penalty if you decide to withdraw funds, other than the interest earned, before the end of your CD term. CDs for 12-month terms or less come with a penalty of three months' interest and those with longer terms levy a penalty of six months' interest. Customers with 360 CDs choose how interest is paid, either monthly or annually. Interest is transferred to another Capital One account or another linked bank account.

Capital One 360 CD Rates
TERMAPY
6 Months4.25%
9 Months4.25%
12 Months4.80%
18 Months4.45%
24 Months4.00%
30 Months4.00%
36 Months4.00%
48 Months3.95%
60 Months3.90%

Credit Cards

Capital One offers a wide range of credit cards including travel rewards cards, cash back cards, a student card, a secured card, and several business credit cards. Here are some of the cards available:

Travel Credit Cards

Cashback Credit Cards

Student Credit Card

Secured Credit Card

Business Credit Cards

Other Financial Products Offered by Capital One

On top of personal banking products, Capital One also has a wide array of other accounts and services including:

  • Auto loans
  • Business accounts and services
  • Commercial banking solutions

Capital One Customer Service

Customer service is available in a variety of ways, including:

Customers can also track their accounts through a mobile banking app, which includes mobile deposit and bill pay features as well as access to your credit score and a card locking feature. The app has outstanding reviews, currently, a 4.9 out of five on the App Store and 4.6 rating on Google Play as of March 2023.

How to Bank With Capital One

Capital One bank accounts are opened online through the Capital One website. Customers can use an existing Capital One login or create a new one. You'll need to input personal information like:

  • Name
  • Date of birth
  • Mailing address
  • Email address
  • Phone number
  • Employment and salary information
  • Social Security number

Final Verdict

Capital One is a great banking option for individuals comfortable doing most of their banking online. There are enough account options to appeal to a wide range of people. With few local branches, most banking is either done through an online account or Capital One’s mobile app. It’s not the right bank for you if you enjoy stopping in at your local branch for an in-person banking service.While Capital One doesn’t offer the highest rates compared to other banks, its rates are consistently high overall.

Methodology

Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of banks. We collected over 20 data points across more than 80 banks including products available, interest rates, fees, and accessibility to ensure that our content helps users make the right decision for their savings and banking needs.

Article Sources

Investopedia requires writers to use primary sources to support their work. These include white papers, government data, original reporting, and interviews with industry experts. We also reference original research from other reputable publishers where appropriate. You can learn more about the standards we follow in producing accurate, unbiased content in oureditorial policy.

Capital One Review (2024)

FAQs

How long does it take for Capital One to review documents? ›

If you apply by phone or online, you'll typically get a response within 60 seconds. If you submit a paper application, it will take longer. But no matter how you apply, Capital One generally notifies applicants of the decision in writing within seven to 10 days of receiving the application.

Is Capital One hard to get approved? ›

It is not very hard to get a Capital One credit card because Capital One offers cards for people with bad credit or better. The easiest credit card to get from Capital One is the Capital One Quicksilver Secured Cash Rewards Credit Card, which is available to applicants with bad credit.

How often does Capital One review for credit increases? ›

Automatic: It may be possible to get an increase every six months. By request: You can request a credit limit increase every six months. No guarantee: Credit limit increases are never guaranteed, but you can improve your chances with responsible card use and a history of on-time payments.

Why is it so hard to get a credit increase with Capital One? ›

A request may be denied because of previous missed payments or a high balance. Or it may be because the account hasn't been open long enough. If your credit limit increase request is denied, it doesn't mean you can't get approved for one in the future.

Does Capital One approve you right away? ›

We will notify you in writing of our decision within 7 to 10 days of your application. When will I receive my new credit card? If you're approved, you should receive your Capital One card, credit limit information, and welcome materials by mail within approximately 7 to 10 business days.

Does 7/10 days mean denial? ›

Most denied Chase credit card applications come after receiving the message stating Chase will provide a final decision within 7-10 days. If Chase denies your application, you can try calling their reconsideration line: Personal credit cards: 1-888-338-2586.

What's the easiest Capital One card to get approved for? ›

People with bad credit may generally find it easier to get approved for a secured card. A secured card like the Capital One Platinum Secured credit card can be a great option for people who are establishing or rebuilding their credit.

What credit score is needed for Capital One? ›

You need a credit score of 700 or higher (good to excellent credit) to get the best Capital One credit card offers. Other options are also available for people with lower scores, as it is possible to get approved for Capital One credit card with limited credit history or a bad credit score.

What is the minimum income for a Capital One credit card? ›

Your monthly income needs to be at least $425 more than your monthly rent or mortgage payment to get a Capital One credit card. Capital One wants to know you can afford credit card payments on top of your other expenses, and the higher your income is above the minimum, the more likely you are to be approved.

What is the highest credit limit for Capital One Platinum? ›

What is the maximum Capital One Platinum credit limit I can get? The Capital One Platinum credit limit can be as high as $3,000 according to online cardholder reports, but it will depend entirely on the specifics of each applicant's credit and their overall financial situation.

What is the highest credit card limit? ›

Here's why: The Chase Sapphire Preferred® Card comes with a $5,000 minimum credit line, but we've seen claims that the credit limits for this card can be as high as $100,000. Just keep in mind that it's rare to get a credit limit on the highest end of that spectrum.

What is the highest credit limit for Capital One Savor card? ›

Capital One Savor cardholders report credit limits between $5,000 and $30,000, but you won't know your actual credit limit until you're approved. When determining credit limits, factors such as your debt-to-income ratio, repayment history, and the length of your credit history will play a significant role.

How much is the Capital One credit limit? ›

According to anecdotal reports, the card's credit limit can be as low as $750 and as high as $10,000. However, Capital One does not list a minimum or maximum credit limit in the card's terms and conditions. If you want to aim for a higher credit limit, there are a number of areas...

What should my maximum desired credit line be? ›

A simple rule of thumb to decide if you have a good credit limit is to consider how much you regularly spend between payments. Ideally, you don't want to have your average credit card balance higher than 30% of your credit card limit.

Why did Capital One give me such a high credit limit? ›

For example, if you have a Capital One card and are given a credit limit increase, it's an indication you've used your credit responsibly. Or that a higher credit limit could help you meet your spending needs while still using your credit responsibly.

How long does capital take to review application? ›

Getting approved—or denied—could take anywhere from seconds to weeks. You could be approved for a credit card right away if you apply online.

How long does it take for Capital One to verify external account? ›

If you did not receive confirmation of instant verification after providing your external account information, we may send two small test deposits, less than $1, to your external link to verify it. These test deposits will arrive in your external account either immediately or up to 3 business days after linking.

Why is Capital One asking for documents? ›

Think of us as a detective trying to prevent a crime from happening. Personal document scan: If we are struggling to confirm your identity, or your data doesn't match our records, we might ask you for a copy of supporting documents.

What documents are needed for Capital One verification? ›

Scanning a government-issued ID

State Issued Non-Driver ID. Passport (Book or Card)

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